World Golf Village Renaissance St. Augustine Resort

The staff was awesome from the beginning to the end of our stay. John, Chris, and Melissa were very helpful and pleasant. I In this day and time, it's hard to find people with great customer service skills, but they exceeded our expectations. We will definitely stay there again and recommend other people to this hotel because of the service provided, especially by them, room service and the staff as a whole.

We stayed for three nights and enjoyed a great dinner for Valentine’s Day. The smiling staff, clean rooms, easy access to the building, and plenty of parking made for a pleasant stay. As a bonus, there is a Buckey’s across the street when exiting. It’s definitely worth the money.

The hotel itself was absolutely beautiful. The room was really nice. The restaurant and having a bar there in the lobby and a gift stop with a Starbucks was perfect.. and the staff was very nice and accommodating. We were there for our daughters wedding at the Crystal ballroom so the location was conveniently perfect. And it was really nice and very helpful to be able to get our room early that morning before the wedding rather than after the wedding at 4:00. I would also like to thank the hotel staff for upgrading our daughter and her new husband to a beautiful suite with a beautiful view. We took some nice picks that evening from their balcony.

The hotel is beautiful and has a good location very quiet location. Great professional staffing they welcome you like a family

Great location friendly stuff. A couple of different restaurants to use. Coffee shop inside Starbucks. Towels were very nice and large. Beds Soso soft pillows. I would stay again.